If you're looking to contact someone regarding a reservation, you need to contact the website/company where you booked the reservation directly.
Gatlinburg Insider does NOT book/reserve accommodations. We link you to other quality websites offering lodging in the Great Smoky Mountains. For example, the search box at the bottom of this page will send you to HotelsCombined.com. They enable you to find the best available rates from a myriad of lodging sites all in one place.